Your information, with a clear purpose.
The seller identified below is responsible for personal information collected by this store. This notice covers purchases, downloads, essential cookies, and support requests.
What we collect and why
- Your name and 10-digit Indian phone number to create an order, assign a unique customer reference and handle payment or order-related support. Customer profiles group orders by the phone provided; this does not verify phone ownership or grant access to other purchases. No email is collected at checkout. Your phone is passed to Razorpay to prefill payment contact details; it is not used for marketing or SMS subscriptions.
- Order references, price, currency, payment status, Razorpay references, purchase consent and policy version for payment verification, accounting, fraud prevention and disputes.
- A random browser access identifier, stored as a hash on our server, to recognise verified purchases. Download timestamps help us support delivery and understand download activity.
- Messages and contact details you choose to submit through support. Essential security and server logs may contain IP addresses, device or browser details.
Essential browser storage
We use an encrypted, HttpOnly purchase-access cookie for up to one year. It allows the download bar to appear when you revisit this browser after payment. Session and security cookies keep forms and admin sign-in working. These cookies are necessary for the requested service; this store does not include advertising trackers or analytics cookies. You can block or clear them through browser settings. If cleared, contact support with your order/payment reference and checkout phone number. We verify payment and identity before restoring access.
Payments and service providers
Razorpay processes payment information under its own privacy policy. We receive payment references, status, payment method, failure codes and descriptions, and event times; we do not store your card number, CVV, bank login or UPI PIN. Our hosting providers process information needed to operate the store. Email providers handle support or older purchases where an email was provided. Processing locations depend on those providers. Necessary disclosures may be made to authorities where required by law. We do not sell your personal data or add you to marketing lists.
Retention and security
We retain order records for purchase recovery, accounting and the period required by applicable tax, record-keeping and dispute obligations. Support messages are retained as needed to resolve the request and related claims. We review data for deletion when it is no longer necessary. Access controls, payment verification and private file storage help protect it; no internet service can guarantee absolute security.
Your choices and requests
Use the contact below to request access to your information, a correction, deletion, withdrawal of consent, or grievance handling, subject to applicable law. We may request evidence of payment and identity before acting. Deleting purchase records may remove future download recovery; legally required records may need to be retained. We collect no optional marketing consent at checkout. Purchases must be made by adults aged 18 or above; a parent or guardian may purchase for a younger user.
Changes to this notice
The update date appears above. Material changes will be described on this page. Contact the grievance officer if you have a privacy concern.
Seller & grievance contact
Habit Tracker
Kolkata, India — complete business address before launch
Customer care: Please use the support form · Phone pending
Grievance officer: Being configured · Please use the support form
Open a support request · Save the reference shown after submission.
We acknowledge complaints within 48 hours and aim to resolve them within one month. These policies do not exclude any rights or remedies available under applicable Indian law.